Here’s the Important Information!

Here, you’ll find all the essential details about ordering, shipping, privacy, and more. Whether you’re curious about what’s included in your kit, need help with an order, or just want to understand how we handle your data, this page has you covered.

At Fingertipping Your Journey (FYJ), we’re all about making your experience smooth, secure, and inspiring—just like your creative journey. Dive in to get the info you need!

Privacy Policy

Introduction
Your privacy is very important to us at Fingertipping Your Journey (FYJ). This policy outlines how we collect, use, and protect any personal information you provide while using our website or purchasing our products and services, in accordance with the Privacy Act 1988 (Cth) and relevant Australian regulations.

Information We Collect

  • Personal Details: Name, contact information (email, phone number), and shipping address when you make a purchase or sign up for our newsletter.

  • Payment Information: Squarespace processes payments securely, and we don’t store any of your payment details on our site.

  • Site Usage Data: We collect data using cookies and third-party analytics (like Google Analytics) to understand site usage and improve our offerings. See our Cookie Policy below for more details.

How We Use Your Information

  • To process orders and provide customer service.

  • To send updates, promotions, and relevant content if you’ve opted in.

  • To improve the user experience through site analytics and feedback.

Information Sharing and Disclosure
We do not sell or rent your personal information. We only share it with trusted partners like Squarespace, Australia Post and EasyShip for order fulfillment, shipping, and payment processing.

Data Security
We are committed to safeguarding your data. Your information is stored on Squarespace’s secure servers, which comply with industry-standard security measures. Access is limited to FYJ staff who need it for processing orders.

Access and Changes to Your Information
You can contact us anytime at info@laurenmaguire.com.au to update, correct, or delete your personal information.

Changes to This Policy
FYJ may update this policy from time to time. Please review periodically for any updates.

Terms of Service

Welcome to Fingertipping Your Journey
By accessing or using our website and purchasing our products or services, you agree to the following terms and conditions. Please read carefully.

Ordering and Payment

  • Payments are processed securely through Squarespace. Workshop purchases can be made as a one-off payment or through installment plans.

  • Orders are final once payment is processed.

Refund and Return Policy
FYJ offers a fair and straightforward refund policy. See our Refunds and Returns Policy for complete details on refunds, returns, and exchanges.

Intellectual Property
All content, including artwork, text, and multimedia on this site, is the intellectual property of Lauren Maguire and FYJ. Please do not use or distribute any content without permission.

Limitations of Liability
FYJ is not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products, except as required by Australian Consumer Law.

Modifications to Services and Terms
FYJ reserves the right to update our offerings or terms at any time. Any significant changes will be posted on this page.

Refund and Returns Policy

Refund Policy for Workshops and Kits
Our goal is to provide a valuable experience for every customer. If you’re not satisfied with your purchase, please review the following:

  • Workshop Refunds: Workshop fees are generally non-refundable once accessed; however, if you experience technical difficulties, please contact me at info@laurenmaguire.com.au for assistance.

  • Kit Returns and Exchanges: If your kit arrives damaged, please reach out within 7 days of receiving your item, and we’ll arrange a replacement or refund.

  • Digital Content: Access to the workshop video is non-transferable and non-refundable once accessed.

Shipping Policy

Domestic and International Shipping
FYJ is based in Victoria, Australia, and ships globally via Australia Post and its approved carriers.

  • Shipping Times: Orders are typically dispatched within 2-5 business days after payment.

  • Shipping Costs: Calculated based on your location and order size, with tracking available for all orders.

  • Customs and Duties: International customers may be subject to customs fees, which are the responsibility of the buyer.

For any shipping questions, please email info@laurenmaguire.com.au.

Cookie Policy

What Are Cookies?
Cookies are small text files placed on your device to help the website provide a better user experience. We use cookies through Squarespace to support essential site functions and to analyze visitor interactions.

Types of Cookies We Use

  • Essential Cookies: These allow you to navigate and use our site’s core features.

  • Performance Cookies: These gather data on site usage to help us improve functionality and user experience.

Managing Cookies
Most web browsers allow you to control cookies through settings. However, disabling cookies may affect your experience on our website. For more details on managing cookies, see your browser’s help section or email us at info@laurenmaguire.com.au with any questions.

Disclaimer

Creative Guidance Disclaimer
FYJ workshops are intended for creative exploration and emotional expression. While our sessions can be therapeutic, they are not a substitute for professional mental health support. Please reach out to a qualified professional if you need specific emotional or mental health assistance.